FAQ's

NOTE: FOR MORE INFO, CONSULT THE BUILT-IN MANUAL

• What file formats do the PS3 and the XBOX support?
• How do I play MKV files on a Samsung TV?
• Why can't I play MP3s on my XBOX 360?
• What devices is Playback compatible with?
• Why can't I stream EyeTV recordings to my Xbox?
• Does Playback support subtitles?
• Why can't my Xbox play movies bigger than 4G?
• What is a MKV File?
• How is Playback's MKV conversion different from transcoding?
• Is Playback compatible with Little Snitch?
• Why am I experiencing stuttering on the PS3?
• How does Playback integrate with Adobe Lightroom?
• What is Playback’s ‘Wake on Demand’ feature?
• What Firewall settings are used with Playback?
• Why doesn't Playback show up on my Playstation 3 or Xbox 360?
• Why am I unable to play Music from a Music folder to a Xbox 360?
• Does Playback support media purchased from the iTunes Store?
• Does Playback support transcoding?
• What are the recommended system requirements for playback?
• What are the recommended network requirements for playback?
• Does Playback require any specific firmware for the PS3 / Xbox?
• Is Playback compatible with older PS3 / Xbox models?
• What versions of Apple iLife is Playback compatible/fully optimized for?
• Sometimes the changes I make in Playback don't immediately show up on my TV for my PS3 and/or Xbox. Why is that?
• How do I uninstall Playback?
• Does Playback contain any "spyware" or "phone-home" wizardry?
• How many PS3 and/or Xbox units can I connect to Playback at any one time?
• Does Playback support bandwidth throttling?